Axerrio is a total provider of software and ICT services in the floriculture sector. We are an internationally operating organization with our office in Bergen op Zoom. Axerrio is a relatively small organization so that everyone knows each other well and we can respond quickly and dynamically to the increasing developments in the market and technology. Our organization is growing rapidly and that is why we are immediately looking for a Product Consultant for 40 hours a week to strengthen our team.
As a Product Consultant you are responsible for the Axerrio Business Software products for existing and new customers in the Netherlands and Europe. You work together with your colleagues on projects at the intersection of business and IT. For the implementation of (new or) existing software products, you inventory and define the needs of the customer, you make the translation between the customer's business processes and the possibilities of the software. You also carry out the organizational and technical implementation and complete the project, you work within a close-knit team of specialists.
In addition to carrying out implementations, you provide support to customers with regard to Axerrio Business Software. The activities include (regularly scheduled) visits to the customers, providing 2nd-line support to colleagues in solving incidents and taking turns with 1st-line (also 24/7) telephone support. You act as a high-quality discussion partner for customers and you help to further expand the expertise within and the success of our team.
Within the Consultancy & Support department, various specializations are present among consultants. Based on your background and wishes, we want to determine the exact position. Also during your career at Axerrio, your ambitions in determining your position and activities are largely taken into account.